Support

Have a question or need assistance? Get in touch with our team.

Or email us directly at support@platepro.app

We typically respond within one to two business days.

Frequently asked questions

How do I add a recipe?: Open the app and tap the + button to create a new recipe. Add your ingredients, enter quantities, and the cost is calculated automatically.
Can I import recipes?: Recipe import is on our roadmap. For now, recipes can be added directly in the app.
Does it work offline?: Yes. All data is stored locally on your device and remains fully accessible offline. Changes sync automatically through iCloud when connectivity is restored.
How do I cancel my subscription?: Through your App Store settings. Settings → Apple ID → Subscriptions → Plate Pro.
Is my data private?: Yes. Your data stays on your device and in your personal iCloud account. We do not have access to your data, and we never share or sell it. See our privacy policy for full details.
What devices does it support?: iPhone (iOS 17+) and Mac (macOS 14+).